FAQ- Friendly Asked Question

 

A. How do I place an order??

Simply choose your color/size from the dropdown menu on the product page then click the " Add To Cart" button and process to checkout.

B. How can I pay for my order?

  • Visa
  • Mastercard
  • Amex
  • Discover
  • Diners Club
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Facebook Pay
  • Venmo. 

C. Will I Receive my Confirmation of My Order?

You will receive an email confirmation once you have complete the checkout process confirming that we have receive your order. Those frequently, end up in Spam, so make sure to check your spam or garbage email envelope as well.

D. Hong Long Does It Take For My Order To Arrive

All things are reliant on it, and it is dispatched to deal with the situation before they. The majority of our items leaves the distribution center within 24 hours of payment.

Conveyance regularly requires 5 to 8 days after the things ships.

E. Can I Cancel or Change My Order?

At the moment, it is not possible to cancel or change your order because we prepare your order once you confirm it on the website.

You can return your things once you've received them if you change your mind. Consult the section on exchanges the returns for further details.

F. HOW SECURE IS MY PERSONAL INFORMATION?

When you checkout and make purchase from our online store, we follow the highest industry standards to protect your personal information.

Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the internet for processing payments. Your Mastercard information is just needed to complete the transection and is not saved in any way.

G. IS THERE A TRACKING NUMBER?

All US order are delivered by UPS. Tracking information for orders within the USA is available upon request and normally become available in the system after about 5-8 business days of shipment. Email support@coilge.com and mention your order number + shipping address so our customer service team can assist you. While we are unable to provide tracking for international orders, our company guarantees 100% delivery to all destinations so there is no need to worry. Any missing items will be reshipped to you, free of charge.

H. Contact Information

Email : support@vibeface.com
Phone Number : +1 202-852-1246
Address : 19 Union Square W, New York New York 10003, United States